Privacy Policy

At Orbis Outdoor Adventures, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and use our services. By accessing or using our website, you acknowledge and accept the practices described in this policy.

1. Information We Collect

1.1 Personal Information When you visit our website or interact with us, we may collect personal information that you voluntarily provide to us. This may include:

  • Name: We collect your name when you fill out a contact form or provide it during the course of communication with us.
  • Email Address: We collect your email address when you fill out a contact form or provide it to us for communication purposes.
  • Phone Number: We collect your phone number when you fill out a contact form or provide it to us for communication purposes.

1.2 Automatically Collected Information In addition to the personal information you provide, we may also automatically collect certain information when you visit our website. This may include:

  • Log Data: We collect information such as your IP address, browser type, operating system, referring/exiting pages, date/time stamps, and clickstream data. This information is used for analytical purposes and to improve the performance and functionality of our website.
  • Cookies: We may use cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.

2. Use of Information

2.1 Personal Information We may use the personal information we collect for the following purposes:

  • To respond to your inquiries: We use the information you provide to respond to your questions, comments, or requests.
  • To provide customer support: We may use your information to assist you with any issues or concerns you may have.
  • To send periodic emails: If you provide your email address, we may use it to send you information and updates related to our services or promotional materials. You can unsubscribe from these communications at any time by following the instructions provided in the email.

2.2 Automatically Collected Information The automatically collected information is used to analyze trends, administer our website, track users’ movements, and gather demographic information for aggregate use. This information helps us understand how visitors interact with our website and enables us to improve our services and user experience.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your personal information in the following circumstances:

  • Service Providers: We may engage trusted third-party service providers to assist us in operating our website and delivering our services. These service providers will have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests.

4. Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Orbis Outdoor Adventures. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

6. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete that information from our records.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our website. We encourage you to review this page periodically for the latest information on our privacy practices.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Orbis Outdoor Adventures Address: 60 Lear Drive, Crewe, Cheshire, CW2 8DS Email: Phone: 07922 539515

By using our website and providing us with your personal information, you consent to the collection, use, and disclosure of that information as described in this Privacy Policy.